Core values define “who we are” by defining our culture and underscore our commitment to
the underserved. They represent beliefs and provide a guideline for the standards of
behavior expected of all UHC employees. They are relevant, meaningful, actionable,
and lasting. Our core values are:
Integrity, Compassion, Advocacy, Respect, and Excellence (ICARE)

Core Values

WE VALUE INTEGRITY
We maintain high standards of confidentiality, ethics, fairness, and honesty.

WE VALUE COMPASSION
We listen to our customer’s needs. We are responsive, courteous and kind.

WE VALUE RESPECT
We embrace the contributions of everyone and value diversity within our community.

WE VALUE EXCELLENCE
We uphold our standard of excellence within a culture of continuous improvement in the
delivery of health care services through the strong work ethic and innovative spirit of
our employees.

WE VALUE ADVOCACY
We demonstrate this by committing to the care of the underserved by appropriately advancing the interest and considering the needs of those we serve.

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Celebrating 45 years of providing Quality Healthcare.